The Marketing Mix

Product Strategies


When firms decide to market products there are many decisions to make; each decision can have a long term impact on the success of the product.

Market research at the beginning of the marketing process will help firms make many product decisions including Product Development, Target Market and Pricing.

In this article we cover common product decisions.
Marketing Mix Product Decisions

Product Design

The design of a product can often be the thing that sells it, as design is the easiest thing for consumers to identify. Product design is key in the technology sector; examples include the iPad, the new Volkswagen Beetle (1997 - 2011) and the Dyson Ball vacuum cleaner (pictured below). Product design will be dictated by your target market. For example bright colours may be chosen to attract children, pink and pastel colours for female adults and dark colours such as black, navy, charcoal for male adults. Whereas consumers above a certain age may prefer design features that make a product easier to use rather than a design which is purely about aesthetics.

Dyson Ball Design Photo

Product Features and Benefits

What features will you add to increase the benefits offered to your target market?

We must remember that Marketing is fundamentally about providing the correct bundle of benefits to the end user, hence the saying

"Marketing is not about providing products or services, it is essentially about providing changing benefits to the changing needs and demands of the customer" (P.Tailor 7/00)

Click this link link for more information Marketing Definition.

Philip Kotler in his book "Principles of Marketing" devised a very interesting concept of benefit building with a product.

Total Product Concept Diagram

Kotler suggested that a product should be viewed on three levels.

Product Quality

A quality product is difficult to define as it will mean different things to each consumer. The challenge for all firms is to set their quality level and ensure that it meets the expectations of their target market. In general quality is made up of tangible features (features that can be seen) e.g. performance, appearance, strength and intangible features such as reputation and exclusivity. In all circumstances a product's quality should be consistent with other elements of the marketing mix.

For example a premium based pricing strategy will require a quality product to support the price tag. To learn more about quality click Here

Product Branding (including internet branding)

One of the most important decisions a marketing manager can make is branding for their product. The value of brands in today’s environment is phenomenal. Brands have the power of instant sales, they convey a message of confidence, quality and reliability to their target market. A brand is a tool which is used by an organisation to differentiate itself from competitors. Ask yourself what is the value of a pair of Nike trainers without the brand or the logo? How does your perception change?

Successful brands are managed by dedicated brand managers tasked with growing and protecting the brand. There are many examples of firms bringing legal action against anybody that they feel is infringing their branding and the intellectual property rights associated with it

Product branding has to work across all of the firm's trading and promotion platforms including retail shops, telephone, television and of course the internet. Internet product branding should support your brand strategy.

Your product's internet branding should be easy on the eye and make the most of any brand loyalty you have build via other sources .A firm's internet website should sell its products to consumers making the most of the convenience offered by the internet. For more information about the e-marketing mix click here.

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